Smart Vouchers — Behavior-Based Offers for F&B
Smart vouchers send offers by visit frequency, basket size, and days since last visit—not blanket discounts—so Singapore F&B operators protect margin while lifting redemption.
Key specifications
- Segment rules: recency, frequency, monetary value (RFM)
- Dashboard: redemption %, incremental GMV, cost per returned guest
- Works with POS-settled redemption for audit trails
How operators use this
Blanket 20% off trains customers to wait for deals. Behavior-based vouchers let you reward high-value guests who slipped to 30–45 days inactive while keeping full-price buyers untouched. Campaigns sync to checkout so staff cannot honor expired or non-eligible codes.