Points & Redemption — Loyalty That Matches Margin Goals
Points and redemption tie earn rates to margin goals—higher multipliers on high-margin SKUs—and send expiry reminders so Singapore loyalty programs drive visits, not dormant balances.
Key specifications
- Tiered earn/burn rules per category or SKU
- Expiry reminders via WhatsApp or SMS
- Redemption only at POS for fraud control
How operators use this
Flat 1% points everywhere subsidize low-margin items. Weight earn rules toward dishes you want to push, then nudge members before points expire. Chain HQ can compare redemption velocity and liability by store.