Points & Redemption — Loyalty That Matches Margin Goals

Points and redemption tie earn rates to margin goals—higher multipliers on high-margin SKUs—and send expiry reminders so Singapore loyalty programs drive visits, not dormant balances.

Key specifications

  • Tiered earn/burn rules per category or SKU
  • Expiry reminders via WhatsApp or SMS
  • Redemption only at POS for fraud control

How operators use this

Flat 1% points everywhere subsidize low-margin items. Weight earn rules toward dishes you want to push, then nudge members before points expire. Chain HQ can compare redemption velocity and liability by store.

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