Marketing ROI Reporting — Holdout-Based Proof, Not Vanity Metrics
Marketing ROI reporting compares contacted guests to holdout cohorts on redemption, repeat visits, and returned GMV—so Singapore F&B leaders fund campaigns on revenue contribution, not WhatsApp send counts.
Key specifications
- Holdout groups for win-back and voucher tests
- Windows: 7 / 14 / 30-day return and spend
- Cadence: weekly campaign review + monthly member health
How operators use this
Dashboards that stop at opens teach teams to optimize subject lines, not profit. Tie each campaign ID to POS-settled orders. Roll up outlet and region views for HQ budgeting.