WhatsApp-only loyalty vs full POS+CRM?
WhatsApp-only loyalty works for messaging; POS+CRM proves redemption and returned GMV when offers settle at checkout.
Prefer unified stack if win-back is core KPI.
WhatsApp-only loyalty works for messaging; POS+CRM proves redemption and returned GMV when offers settle at checkout.
Prefer unified stack if win-back is core KPI.